FREIGHT CHARGES
New Zealand (Urban) from $8.50
New Zealand (Rural) from $13.90
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Free Shipping for Orders over $120.00
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North Island – up to 4 working days from receipt of order & payment
South Island – up to 3 working days from receipt of order & payment
Rural Delivery should allow up to an additional 2 working days for delivery.
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Please note that we use Compostable Courier Bags
and we are a Christchurch based Company.
Mon - Fri: 9am - 6pm
Sat: 10am - 3pm
Closed - 27th December 2023 to 9th January 2024
Contact Jo Gilmore
Ph: 0211 044 464
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OUR RETURN POLICY
How It Works
We will accept return of goods only if in original saleable condition and notification should be made within 3 days from delivery receipt. The shipping for product return needs to be made on your costs and returned products should be received by us within 7 days from your receiving goods. If the returned products are considered not saleable, we may reject your refund request. However, if return was caused by faulty products or our errors, we will refund in the same method of payment you used for purchase within 7 days of receiving your return. If you are claiming for replacement or refund for incorrect or faulty items delivered, you must first return them by post which will be repaid back upon the receipt of returning goods along with receipt for the postage.
Alternatively, any damaged or incorrect merchandise can be replaced with the same item. In case of the same item not available in stock, an exchange with similar or same valued item will be given. We will bear the cost of shipping replacement goods for damaged or incorrect goods.